{"id":5596,"date":"2025-03-27T04:42:50","date_gmt":"2025-03-27T04:42:50","guid":{"rendered":"https:\/\/fmos.org.my\/?p=5596"},"modified":"2026-04-29T15:37:37","modified_gmt":"2026-04-29T07:37:37","slug":"motor-own-damage-no-impact-damage","status":"publish","type":"post","link":"https:\/\/www.fmos.org.my\/bm\/motor-own-damage-no-impact-damage\/","title":{"rendered":"Kerugian Kenderaan Sendiri \u2013 Kerosakan Tanpa Kesan"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Carol mengalami satu insiden apabila sebuah lori yang tidak dikenali memercikkan cecair ke atas keretanya, menyebabkan hakisan, cat merekah, dan kesan tompokan. Walau bagaimanapun, pihak penanggung insurans menolak tuntutan Carol atas alasan bahawa kejadian tersebut tidak termasuk di bawah Seksyen A(1a) dalam polisi insurans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PENEMUAN<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Seksyen A(1a) menerangkan perlindungan di bawah polisi Komprehensif, termasuk kemalangan akibat perlanggaran, kerosakan mekanikal, haus dan lusuh, kerosakan akibat hentaman objek yang jatuh, kebakaran, kecurian dan insiden berkaitan transit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pihak penanggung insurans menyatakan bahawa insiden percikan cecair tidak termasuk dalam senarai tersebut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Penilai kerugian mengesahkan bahawa terdapat kerosakan pada beberapa bahagian kereta, termasuk tompokan dan hakisan, namun tiada kerosakan akibat perlanggaran. Walaupun Carol mendakwa tidak menerima dokumen penting semasa atau selepas pembelian polisi, semakan menunjukkan bahawa insiden ini tidak selaras dengan terma dan syarat polisi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>KEPUTUSAN<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Setelah meneliti keseluruhan kontrak polisi, didapati bahawa keadaan insiden ini tidak termasuk dalam mana-mana risiko yang disenaraikan dalam polisi. Tambahan pula, tiada bahagian lain dalam polisi yang berkaitan dengan tuntutan ini.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Oleh itu, Pengurus kes telah mengeluarkan syor memihak kepada pihak penanggung insurans kerana keputusan mereka adalah selaras dengan terma dan syarat yang digariskan dalam polisi motor insurans.<\/p>","protected":false},"excerpt":{"rendered":"<p>Carol experienced an incident when an unidentified lorry splashed liquid on her car, leading to corrosion, cracked paint, and staining. Unfortunately, the insurer denied Carol\u2019s claim, stating that the event did not fall under Section A(1a) of the policy. FINDINGS Section A(1a) details coverage for events under Comprehensive insurance, including accidental collisions, mechanical breakdowns, wear [&hellip;]<\/p>","protected":false},"author":1,"featured_media":5413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25,27],"tags":[],"class_list":["post-5596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-insurance-takaful"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Motor Own Damage - No Impact Damage - FMOS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fmos.org.my\/bm\/motor-own-damage-no-impact-damage\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Motor Own Damage - No Impact Damage - FMOS\" \/>\n<meta property=\"og:description\" content=\"Carol experienced an incident when an unidentified lorry splashed liquid on her car, leading to corrosion, cracked paint, and staining. Unfortunately, the insurer denied Carol\u2019s claim, stating that the event did not fall under Section A(1a) of the policy. FINDINGS Section A(1a) details coverage for events under Comprehensive insurance, including accidental collisions, mechanical breakdowns, wear [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fmos.org.my\/bm\/motor-own-damage-no-impact-damage\/\" \/>\n<meta property=\"og:site_name\" content=\"FMOS\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-27T04:42:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T07:37:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2084\" \/>\n\t<meta property=\"og:image:height\" content=\"2084\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"fmosadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"fmosadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/\"},\"author\":{\"name\":\"fmosadmin\",\"@id\":\"https:\/\/www.fmos.org.my\/en\/#\/schema\/person\/db34ee3ba0b67e392501374207384866\"},\"headline\":\"Motor Own Damage &#8211; No Impact Damage\",\"datePublished\":\"2025-03-27T04:42:50+00:00\",\"dateModified\":\"2026-04-29T07:37:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/\"},\"wordCount\":214,\"publisher\":{\"@id\":\"https:\/\/www.fmos.org.my\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png\",\"articleSection\":[\"Case Studies\",\"Insurance\/ Takaful\"],\"inLanguage\":\"ms-MY\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/\",\"url\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/\",\"name\":\"Motor Own Damage - No Impact Damage - FMOS\",\"isPartOf\":{\"@id\":\"https:\/\/www.fmos.org.my\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png\",\"datePublished\":\"2025-03-27T04:42:50+00:00\",\"dateModified\":\"2026-04-29T07:37:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#breadcrumb\"},\"inLanguage\":\"ms-MY\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ms-MY\",\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage\",\"url\":\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png\",\"contentUrl\":\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png\",\"width\":2084,\"height\":2084},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.fmos.org.my\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Motor Own Damage &#8211; No Impact Damage\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.fmos.org.my\/en\/#website\",\"url\":\"https:\/\/www.fmos.org.my\/en\/\",\"name\":\"FMOS\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.fmos.org.my\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.fmos.org.my\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ms-MY\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.fmos.org.my\/en\/#organization\",\"name\":\"FMOS\",\"alternateName\":\"Financial Markets Ombudsman Services\",\"url\":\"https:\/\/www.fmos.org.my\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ms-MY\",\"@id\":\"https:\/\/www.fmos.org.my\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2026\/04\/FMOS_hori-logo_fullcolor-Custom.png\",\"contentUrl\":\"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2026\/04\/FMOS_hori-logo_fullcolor-Custom.png\",\"width\":262,\"height\":50,\"caption\":\"FMOS\"},\"image\":{\"@id\":\"https:\/\/www.fmos.org.my\/en\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.fmos.org.my\/en\/#\/schema\/person\/db34ee3ba0b67e392501374207384866\",\"name\":\"fmosadmin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ms-MY\",\"@id\":\"https:\/\/www.fmos.org.my\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f2d2bdde7a00af352859ba330795c90fd43ceda1f26e874f94294b5b33773a3e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f2d2bdde7a00af352859ba330795c90fd43ceda1f26e874f94294b5b33773a3e?s=96&d=mm&r=g\",\"caption\":\"fmosadmin\"},\"sameAs\":[\"https:\/\/fmos.org.my\"],\"url\":\"https:\/\/www.fmos.org.my\/bm\/author\/fmosadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Motor Own Damage - No Impact Damage - FMOS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.fmos.org.my\/bm\/motor-own-damage-no-impact-damage\/","og_locale":"ms_MY","og_type":"article","og_title":"Motor Own Damage - No Impact Damage - FMOS","og_description":"Carol experienced an incident when an unidentified lorry splashed liquid on her car, leading to corrosion, cracked paint, and staining. Unfortunately, the insurer denied Carol\u2019s claim, stating that the event did not fall under Section A(1a) of the policy. FINDINGS Section A(1a) details coverage for events under Comprehensive insurance, including accidental collisions, mechanical breakdowns, wear [&hellip;]","og_url":"https:\/\/www.fmos.org.my\/bm\/motor-own-damage-no-impact-damage\/","og_site_name":"FMOS","article_published_time":"2025-03-27T04:42:50+00:00","article_modified_time":"2026-04-29T07:37:37+00:00","og_image":[{"width":2084,"height":2084,"url":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png","type":"image\/png"}],"author":"fmosadmin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"fmosadmin","Est. reading time":"2 minit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#article","isPartOf":{"@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/"},"author":{"name":"fmosadmin","@id":"https:\/\/www.fmos.org.my\/en\/#\/schema\/person\/db34ee3ba0b67e392501374207384866"},"headline":"Motor Own Damage &#8211; No Impact Damage","datePublished":"2025-03-27T04:42:50+00:00","dateModified":"2026-04-29T07:37:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/"},"wordCount":214,"publisher":{"@id":"https:\/\/www.fmos.org.my\/en\/#organization"},"image":{"@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png","articleSection":["Case Studies","Insurance\/ Takaful"],"inLanguage":"ms-MY"},{"@type":"WebPage","@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/","url":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/","name":"Motor Own Damage - No Impact Damage - FMOS","isPartOf":{"@id":"https:\/\/www.fmos.org.my\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage"},"image":{"@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png","datePublished":"2025-03-27T04:42:50+00:00","dateModified":"2026-04-29T07:37:37+00:00","breadcrumb":{"@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#breadcrumb"},"inLanguage":"ms-MY","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/"]}]},{"@type":"ImageObject","inLanguage":"ms-MY","@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#primaryimage","url":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png","contentUrl":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2025\/03\/Case-Studies-Animations-14.png","width":2084,"height":2084},{"@type":"BreadcrumbList","@id":"https:\/\/www.fmos.org.my\/motor-own-damage-no-impact-damage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.fmos.org.my\/en\/"},{"@type":"ListItem","position":2,"name":"Motor Own Damage &#8211; No Impact Damage"}]},{"@type":"WebSite","@id":"https:\/\/www.fmos.org.my\/en\/#website","url":"https:\/\/www.fmos.org.my\/en\/","name":"FMOS","description":"","publisher":{"@id":"https:\/\/www.fmos.org.my\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.fmos.org.my\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ms-MY"},{"@type":"Organization","@id":"https:\/\/www.fmos.org.my\/en\/#organization","name":"FMOS","alternateName":"Financial Markets Ombudsman Services","url":"https:\/\/www.fmos.org.my\/en\/","logo":{"@type":"ImageObject","inLanguage":"ms-MY","@id":"https:\/\/www.fmos.org.my\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2026\/04\/FMOS_hori-logo_fullcolor-Custom.png","contentUrl":"https:\/\/www.fmos.org.my\/wp-content\/uploads\/2026\/04\/FMOS_hori-logo_fullcolor-Custom.png","width":262,"height":50,"caption":"FMOS"},"image":{"@id":"https:\/\/www.fmos.org.my\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.fmos.org.my\/en\/#\/schema\/person\/db34ee3ba0b67e392501374207384866","name":"fmosadmin","image":{"@type":"ImageObject","inLanguage":"ms-MY","@id":"https:\/\/www.fmos.org.my\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f2d2bdde7a00af352859ba330795c90fd43ceda1f26e874f94294b5b33773a3e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f2d2bdde7a00af352859ba330795c90fd43ceda1f26e874f94294b5b33773a3e?s=96&d=mm&r=g","caption":"fmosadmin"},"sameAs":["https:\/\/fmos.org.my"],"url":"https:\/\/www.fmos.org.my\/bm\/author\/fmosadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/posts\/5596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/comments?post=5596"}],"version-history":[{"count":2,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/posts\/5596\/revisions"}],"predecessor-version":[{"id":10032,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/posts\/5596\/revisions\/10032"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/media\/5413"}],"wp:attachment":[{"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/media?parent=5596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/categories?post=5596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fmos.org.my\/bm\/wp-json\/wp\/v2\/tags?post=5596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}