We proudly present the final Annual Report of the Ombudsman for Financial Services (OFS), a comprehensive reflection of our 2024 achievements, dispute trends, stakeholder engagements, and financial performance. This report marks a historic milestone as we conclude our journey as OFS and transition into the Financial Markets Ombudsman Service (FMOS).
We thank all our stakeholders, members, and the public for their unwavering support as we move forward as FMOS, but with the same core values.
Access the OFS 2024 Annual Report here: https://www.fmos.org.my/en/annual-reports/