Case Studies

Retiree fell victim to SMS Scam

Medical & Hospitalisation - Cancer Claim Exclusion

Malware Scam via Maid Advertisement

Doctor Fell Victim to Macau Scam

Facebook Maid Ad Scam

Unauthorised Transfers to e-Commerce Platform

Facebook Messenger Phishing Scam

E-Wallet: Fake Government SMS Phishing Scam

Mis-Selling of an Investment-Linked Insurance Product

Loans – Imposing of Punitive Interest Pricing

Medical and Hospitalisation – Exclusion Clause

Medical and Hospitalisation - Non-disclosure of Medical History in The Proposal Form

Medical & Hospitalisation - Policy Exclusion

Motor Own Damage - No Impact Damage

Motor Own Damage - Criminal Breach of Trust

Travel Takaful – Baggage Delay

Travel Insurance – Trip Cancellation due to Self-Quarantine

Extended Warranty – Breach of Vehicle Service Intervals

Third-Party Property Damage - No Driving License and Betterment Charges