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Home
Dispute Resolution
Who Can File A Dispute
Our Scope
How to File a Dispute
Dispute Resolution Process
FAQ
News & Publication
Announcement
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Videos
Annual Reports
Brochures & Posters
Article
Resources
Legislation
Case Studies
Scams & Investor Alerts
Other Resources
About
Who We Are
Board of Directors
Management Team
FMOS Members
Careers
Contact Us
Home
Dispute Resolution
Who Can File A Dispute
Our Scope
How to File a Dispute
Dispute Resolution Process
FAQ
News & Publication
Announcement
Media
Videos
Annual Reports
Brochures & Posters
Article
Resources
Legislation
Case Studies
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Case Studies
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Banking, Islamic Banking & Payment Systems
ATM – Unauthorised Withdrawal
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Housing Loan – Dispute on Loss of Interest Offset Benefit
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Alleged Mis-selling – Single Premium Investment Link Insurance Plan
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Credit Card – Unauthorised Transactions
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e-Wallet – Unauthorised Transactions
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e-Wallet – Unauthorised Transactions
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e-Wallet – Lucky Draw Scam
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Card Stolen from the Aircraft’s Overhead Compartment
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Credit Card – APK Scam
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Credit Card Scam – Weak Customer Verification Process
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Loans – Imposing of Punitive Interest Pricing
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Mis-Selling of an Investment-Linked Insurance Product
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E-Wallet: Fake Government SMS Phishing Scam
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Facebook Messenger Phishing Scam
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Unauthorised Transfers to e-Commerce Platform
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Facebook Maid Ad Scam
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Doctor Fell Victim to Macau Scam
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Malware Scam via Maid Advertisement
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Retiree fell victim to SMS Scam
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Insurance/ Takaful
Assessment of Vehicle Loss-of-Use Claim
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CART Claim Denied – Driving without a Licence
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Takaful Claim Denied due to Unauthorised Rental
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No Reasonable Precaution
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Houseowner Policy – Burst Pipe and Pool Damage
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Fire Damage Claim involving Dual-Purpose Property
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Dispute over Travel Curtailment following Illness Abroad
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Travel Medical Claim Dispute Over Pre-Existing Condition
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Inpatient Versus Outpatient Treatment
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Failure to Disclose Pre-Existing Medical Condition
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Congenital Condition and Policy Exclusion
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Cochlear Implant Surgery
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Migraine Investigation
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Seborrheic Wart Removal
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Third-Party Property Damage – No Driving License and Betterment Charges
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Extended Warranty – Breach of Vehicle Service Intervals
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Travel Insurance – Trip Cancellation due to Self-Quarantine
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Travel Takaful – Baggage Delay
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Motor Own Damage – Criminal Breach of Trust
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Motor Own Damage – No Impact Damage
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Medical & Hospitalisation – Policy Exclusion
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Medical and Hospitalisation – Non-disclosure of Medical History in The Proposal Form
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Medical & Hospitalisation – Cancer Claim Exclusion
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Medical and Hospitalisation – Exclusion Clause
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Capital Market
Early Redemption Dispute over a Structured Investment
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Dealing in Structured Products
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Stockbroking Services
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Dealing in Unit Trust Investment
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Misrepresentation in Unit Trust Investment
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Unit Trust – Misappropriation of Funds
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Unit Trust – Misappropriation of Funds
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Legislation
Case Studies
Scams & Investor Alerts
Other Resources
Legislation
Case Studies
Scams & Investor Alerts
Other Resources
Retiree fell victim to SMS Scam
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Medical & Hospitalisation - Cancer Claim Exclusion
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Malware Scam via Maid Advertisement
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Doctor Fell Victim to Macau Scam
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Facebook Maid Ad Scam
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Unauthorised Transfers to e-Commerce Platform
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Facebook Messenger Phishing Scam
Read More
E-Wallet: Fake Government SMS Phishing Scam
Read More
Mis-Selling of an Investment-Linked Insurance Product
Read More
Loans – Imposing of Punitive Interest Pricing
Read More
Medical and Hospitalisation – Exclusion Clause
Read More
Medical and Hospitalisation - Non-disclosure of Medical History in The Proposal Form
Read More
Medical & Hospitalisation - Policy Exclusion
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Motor Own Damage - No Impact Damage
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Motor Own Damage - Criminal Breach of Trust
Read More
Travel Takaful – Baggage Delay
Read More
Travel Insurance – Trip Cancellation due to Self-Quarantine
Read More
Extended Warranty – Breach of Vehicle Service Intervals
Read More
Third-Party Property Damage - No Driving License and Betterment Charges
Read More
