FMOS once again participated as an exhibitor at the Parliament of Malaysia during the Second Parliamentary Sitting of 2026 on 1-2 July and 6-7 July 2026.
The exhibition focused on Complaint and Redress Mechanisms and aimed to raise awareness among Ministers and Members of Parliament about the alternative channels available for resolving complaints related to banking, insurance/takaful, and capital market products and services.
We would like to express our sincere gratitude to Bank Negara Malaysia (BNM) for this valuable opportunity to engage alongside other participating agencies, including Agensi Kaunseling dan Pengurusan Kredit (AKPK), Credit Guarantee Corporation (CGC), The Association of Banks in Malaysia (ABM), and the Association of Islamic Banking and Financial Institutions Malaysia (AIBIM).
Through this engagement, we hope that Members of Parliament will be better equipped to share information about these alternative redress channels with the public.

Perkhidmatan Ombudsman Pasaran Kewangan: Pusat Penyelesaian Pertikaian untuk Pengguna Kewangan dan Pelabur
FMOS is a merger between the Ombudsman for Financial Services


