On 20 May 2026, FMOS was invited by MCIS Life to deliver an awareness session for their claim processing team.
We shared insights with their team on FMOS’s role as an alternative dispute resolution body, delving into complaint handling, ensuring fair treatment of customers, and industry best practices in financial dispute resolution, real-life cases handled, with a focus on life insurance products.
We extend our sincere gratitude to the MCIS team for the opportunity to contribute to this meaningful engagement, reinforcing our shared commitment to consumer protection and industry excellence.
